Frequently Asked Questions

Social trading allows you to follow and automatically copy trades from experienced traders. It helps you benefit from their expertise while maintaining control over your own account.

Yes, Nexora offers a free plan that allows you to connect one MT5 account and follow up to 5 signal providers. Premium plans are available for advanced features.

Simply browse our Signal Providers section, choose a provider that matches your trading style, and click Subscribe. You can pay using your credits balance.

Yes, you can add multiple investors to your groups. Navigate to your account settings to manage group memberships.

Download and install MetaTrader 4 or 5, connect your broker account, and then link it to Nexora through the My Broker's Accounts section.

No, our AutoCopy system works on the server side. Once you've set up AutoCopy, trades will be copied automatically regardless of whether you're logged in.

Yes, API access is available on the Pro plan and above. You can find API documentation in your account settings.

Absolutely. We use bank-level encryption for all transactions and never store your payment details directly on our servers.

AutoCopy allows you to replicate trades from top-performing traders automatically, saving time and leveraging expert strategies without manual intervention.

Nexora works with any MT4/MT5 compatible broker. We recommend choosing a broker with low spreads and fast execution for best results.

Basic features are free. Premium features like unlimited AutoCopy and advanced analytics require a Pro subscription.

Use our performance statistics and analytics tools to evaluate signal providers' historical performance before subscribing.

Yes, all performance data is verified through direct broker connections and cannot be manipulated by signal providers.

Go to My Account > My Profile to update your username and other profile information.

Check our AutoCopy settings guide for optimal configuration based on your account size and risk tolerance.

AutoCopy is a feature that automatically replicates trades from signal providers to your trading account in real-time.

In your AutoCopy settings, you can set Maximum Open Trades, Maximum Lot Size, and other risk management parameters.

Free accounts can use AutoCopy with up to 5 signal providers. No trial period needed - it's free forever with basic limits.

Subscription costs vary by signal provider. Each provider sets their own monthly fee, typically ranging from $5 to $50.

The Copy Button allows you to manually replicate a specific trade from a signal provider with one click, rather than using automatic copying.

AutoCopy is available globally. However, some brokers may have regional restrictions. Check with your broker for availability.

Yes, each copied trade corresponds to exactly one position in your account. You can track the correlation in your trade history.

No, AutoCopy runs on our servers. You don't need to have MT4/MT5 open on your device for trades to be copied.

Yes, every signal provider's complete trading history, statistics, and performance metrics are visible on their public profile.

Absolutely. You can pause, resume, or completely stop AutoCopy at any time from your subscriptions page.

Yes, you can trade manually alongside AutoCopy. Your manual trades won't affect the AutoCopy positions and vice versa.

Credits are the internal currency used on Nexora to pay for subscriptions and services on the platform.

Go to My Account > Credits and click 'Buy Credit'. You can purchase credits using various payment methods.

Credits can be purchased as a one-time purchase or set up as a recurring payment from your Credits page.

Yes, you can earn credits through our referral program. Referred Copy Traders earn you a $1.00 bonus credit.

Each signal provider sets their own subscription price. Prices range from 5 to 50 credits per month.

Credits are used to subscribe to signal providers for AutoCopy. You earn credits through referrals and can purchase them directly.

If your credits balance reaches zero, active AutoCopy subscriptions will be paused until you top up your credits.

Performance is calculated based on closed trades, including factors like profit/loss, pips gained, win rate, and drawdown.

Yes, all trading data is sourced directly from broker servers via MT4/MT5 API connections, ensuring 100% accuracy.

The equity chart updates in real-time and reflects actual account performance. Historical data cannot be altered.

Click 'Forgot Password' on the login page, enter your email, and follow the reset instructions sent to your inbox.

You can also contact our support team directly for account recovery assistance via the Contact Support Center.